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Canon Middle East embraces IVR technology to enhance customer care service capabilities

Dubai, UAE, 01 July 2009 - Canon Middle East, the world-leading innovator and provider of imaging and information technology solutions, today announced the launch of its best in class IVR (interactive voice response) based customer service system. The new system is designed to provide an intelligent and dynamic interactive front-end solution to optimise customer care services in the MENA region.

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